Q/A

These are the most common questions we receive on our support channels.

What size should I buy?

When shopping online, it can be difficult to know the perfect size for you, so to ensure you can order your garment with the perfect fit, we've made sure to add a size guide below all items on the website. Our size is true to size unless otherwise stated, so if you want an oversized fit, we recommend ordering one size larger than your perfect fit.

If you still have doubts about the size, we recommend contacting us via Instagram DM.

 

What are the shipping times?

The delivery time will depend on the destination and the time the order is placed.

International Shipping: 4-6 business days.

What is your return policy?

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

All refunds are made with a gift card.

What if the item I receive is damaged or defective?

We work very hard to ensure our garments are of the highest quality and defect-free. But even for us, it's difficult to have everything under control.

Do you ship worldwide?

We offer shipping worldwide to all destinations. All domestic orders are shipped via ESTAFETA, FEDEX, and international orders are shipped via FEDEX or DHL.

Is there any product left in stock?

If there's a product you like and it's sold out, use the "notify when available" button on the product page to be notified as soon as your size is back in stock. Also, make sure to stay updated with our social media and/or sign up for our email list.